State Farm® Insurance Agent Greg Paglianite

"Greg and Jessica are great! Professional, helpful and always able to reach them when needed. Been with Greg at State Farm for decades, and will continue to be one of his clients as long as I'm around. Mel Ross"

"I have to compliment Greg Paglianite with a special call out to Geralyn Serra on their responsiveness and excellent customer service. I had many questions/concerns and all were addressed quickly. I appreciate the attention to detail and Geralyn made me feel like she cared and is very respectful. I have been with this agent for many years and will absolutely continue with them."

"Writing this review purely because of the customer service representative that I has the misfortune of speaking with, a woman named Sarah. She was condescending and ill-mannered. She was not helpful in the least. I called on behalf of my elderly father and when I put him on the phone to authorize my helping him, she made sure to tell him that she had no idea who I was and decided to overstep and tell him I had no idea what I was talking about and he should listen to her. Absolutely unprofessional."

"Jackie is very attentive and helpful!"

"I have been a member with State Farm since the moment I started driving. After my original agent retired, I was recommended to transfer to Greg’s office. They are wonderful!! When I moved out on my own, I added renters insurance to my profile and have always gone back and forth with Jackie as needed to update my policy accordingly. She is professional, pleasant and efficient but on top of all of that, she doesn’t treat me as ‘just a client’ but rather a friend! I even told her I was going to be getting a new furbaby in my next place and she requested photos! I am a proud member of State Farm and would not hesitate to recommend Greg’s office. He and his staff are simply the best!"

"I worked with Jackie for the second time in 2 years and have nothing but great things to say about her and this agency - excellent service/response times, very thorough in all their quotes and recommendations - an absolute pleasure to deal with them"

"Geralyn Serra was so helpful as I was navigating the insurance process with a new lease! She is kind and a pleasure to work with!!!!!"

"Jackie Pou and Greg Paglianite are a pleasure to work with. They are very detailed oriented and Jackie worked closely with us to make sure that we benefit from all potential discounts. Exactly the type of service you hope to receive. Thank you!"

"This is the best experience ever. When I tell you Geralyn A serra is the best. She takes her time to explain all detail. She's has the best spirit ever."

"Great service, very friendly staff."

"Jackie has been amazing and so helpful while setting up my insurance. She was always happy to answer all my questions and concerns and worked very efficiently to resolve any issues. Thank you!"

"Geralyn Serra is the Best! She referred me to Britland Auto body ( State Farm Select service) after a deer hit my car. My experience was hassle free & back in 7 days. No uploading pictures, no fighting w adjusters, no out of pocket expenses. Also glad Geralyn had me get the Car Rental writer a year ago just in case! Boy was that convenient w Enterprise in Greenbrook, NJ"

"Been with them for nearly 2 decades. Jackie Pou has been my rep the entire time. Do you know how rare it is to work with one agent for that long? There is a reason their turnover rate is so low. Jackie is amazing. She is intelligent, knowledgeable, professional, and puts her clients first. She is a true credit to the agency and the reason I’ve stayed with them for so long. I highly recommend. Like a good neighbor…😉"

"Jackie went above and beyond to ensure we had the best pricing on our insurance policy. She was very responsive, professional and transparent throughout the process. If you need assistance reviewing your insurance policies I would definitely recommend you reach out to her."

"This agency is the BEST!!! Jackie handles all of my policies for home, auto, umbrella, etc.and is professional and knowledgeable about all facets of the insurance business. In short OUTSTANDING!!!"

"By far the best Agency in all respects! Knowledge, effort, professionalism and personal touch to meet the needs! Jackie literally is on point every time I call! Everyone is available and reliable!!!"

"Geralyn Serra has been my agent for at least 9 years now and she is wonderful! Geralyn is extremely professional, very knowledgeable in her field, and easy to work with. She is reliable, provides prompt service, and offers valuable guidance to provide you with the best coverage for your needs. She definitely goes above and beyond, and I highly recommend her. It is because of Geralyn that I have stayed with State Farm all these years. I feel very fortunate to have found such an excellent agent!"

"Greg Paglianite - State Farm Insurance Agency is phenomenal! And the person that makes it that way is Geralyn! I don't normally write reviews but I feel compelled to do so. Geralyn makes you feel that you are a VIP! Always pleasant on the phone and never rushing you off. Bends over backwards to find a solution to your problem and treating you like family. She has to be the HARDEST working person in the insurance business. I've been with her for years and she always helped our family out whenever we needed it! I never had some go to bat like her. God bless you, Geralyn! You are truly an asset to Greg."

"We have been a client of Greg's for over 20 years and I can't say enough good things about him and his staff. Jackie is a true rockstar and is always willing to go above and beyond!!"

"I’ve been with Greg’s office for many years & have always found their entire staff to be friendly & helpful. In particular, in connection with some recent revisions I needed in my coverage, Geralyn Serra provided exceptional help & information that saved me significant expense. Her follow up & responsiveness were exceptional."

"The entire team is very helpful and Jackie Pou is fantastic! I have been with Greg and his team for more than 30 years."

"Jackie, from Greg's office, has always been great to work with. She has helped me on numerous occasions that needed immediate attention with precise information, patience, and understanding. Keep up the great work!"

"As a long-time client, I can always count on Greg to give me advice and counsel in my best interest. Jackie provides every aspect of customer service cheerfully and efficiently. It is always a pleasure to deal with Jackie on any issue pertaining to my insurance and get prompt resolution. This State Farm team has fully earned my business as well as my satisfaction and they continue to do so with care and enthusiasm!"

"Great customer empathy and was proactive in helping me improve my needed coverage. "Top of the class""

"Geralyn Serra is amazing! She is always helpful, accurate and knowledgeable! She consistently responds immediately to messages! It is a pleasure to have such a diligent agent to work with!"